Mar 17, 2018 Last Updated 11:02 AM, Mar 14, 2018

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Healthdirect Australia to launch online symptom checker

AusBN – Healthdirect Australia has awarded Capita Healthcare Decisions with a contract to provide online healthcare advice and symptom checker.

The Healthdirect Symptom Checker will be powered by Capita’s Decision Management Software to provide users with reliable online healthcare advice.

All health information used by the checker has been through a clinically governed quality assurance review.

Capita’s technology has significantly reduced the time it takes to populate the checker with content.

Healthdirect Australi CIO Professor Anton Donker said: “An ageing population, the growth of digital by default and patients that are often living in rural or remote locations has made online access a vital part of the way we ensure that all Australians receive good quality health advice and assessment.

“The Symptom Checker places users at the centre of decision-making by guiding them to the appropriate healthcare option based on their current symptoms, helping them find local health services, and providing links to further information about their symptoms and possible causes.”

Capita international general manager added: “Our decision support software has been used by some of the world’s leading healthcare providers to power more than 85 million patient transactions.

“We revolutionised access to 24 hour health support and advice here in the UK, but our systems are also now being used as far afield as Australia, Ghana and Brazil, making Capita Healthcare Decisions a real UK export success story.”


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